What we hold, and why.

Controller

Odonticniva, 20 Currieside Pl, Shotts ML7 4AL, United Kingdom. Email [email protected]. Telephone +44 7457 574656. We have not appointed a statutory data protection officer. Privacy requests go to the same email address with the subject “Privacy request”.

Information we collect

• Identity and contact details you send us: your name, email address, telephone number if you give it, and the content of your message.
• Enrolment details: the pathway you choose, payment status (we do not store full card numbers on this website), cohort, and correspondence about access.
• Optional workbook material you choose to send for a written note. You decide which figures to include. We ask you not to send full account numbers, passwords, or scans of identity documents unless we have specifically requested a limited extract and explained why.
• A consent record stored in your own browser if you use the banner at the foot of the site. That record stays on your device.
• Technical logs a normal web host keeps, such as IP address and the page requested, used to keep the site secure and to diagnose faults.

How we use it, and the lawful basis

• To answer an enquiry: legitimate interests, or steps toward a contract if you are asking to enrol.
• To deliver the course you have paid for, including clinics and workbook notes: contract.
• To keep financial records of fees: legal obligation.
• To store your cookie-banner choice: consent. The choice is kept in local storage on your device under the key odonticniva_consent. We do not receive a copy of that choice on our server.
• To protect the site and our correspondence from misuse: legitimate interests.

We do not use your information for advertising profiles, and we do not sell personal information.

Cookies and similar storage

The public pages do not set analytics cookies, advertising cookies, or social-media pixels. The banner stores your accept or reject choice in local storage so we do not ask every visit. If you reject, we store that rejection in the same place and set nothing else. If you clear your browser storage, the banner can appear again. Essential hosting logs are not cookies.

Who we share information with

We use ordinary business email and a hosting provider to run the site and the course. They process information on our instructions for those purposes. We may also disclose information if the law requires it, for example to HMRC in relation to our own accounts, or to a court. We do not share learner workbooks with lenders, insurers, or employers.

Where information is kept

We aim to keep course correspondence and workbooks in the United Kingdom. If a supplier stores email outside the UK, we rely on an appropriate safeguard such as the UK International Data Transfer Agreement or an adequacy regulation. You can ask us which suppliers we are using at the time.

How long we keep it

• Enquiries that do not become an enrolment: 24 months, then deleted or reduced to a minimal note if a complaint is still open.
• Learner records and workbook material you sent: for the twelve-month access period, then deleted within three months, unless you ask us to delete them sooner and we have no duty to keep them.
• Fee records: six years from the end of the tax year they relate to, because we must keep accounting records.
• Technical logs: usually no longer than 90 days.

Security

We use access controls on mail and course files, and we train anyone who sees workbook pages to treat them as confidential. No method of transmission is perfectly secure. Do not send passwords or full payment card numbers by email.

Your rights

Under UK data protection law you may have the right to access, rectify, erase, restrict, or object to our use of your personal information, and the right to data portability where the basis is contract or consent. Where we rely on consent, you may withdraw it at any time. You also have the right not to be subject to a decision based solely on automated processing. We do not make automated decisions that have legal effects.

To use a right, email us. We may need to confirm it is you. We respond within one month, or tell you if we need longer. You can complain to the Information Commissioner’s Office at ico.org.uk. We would like the chance to put things right first.

Children

The course is for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has written to us, tell us and we will delete the correspondence unless we must keep it for a legal reason.

Changes

If we change this notice in a way that affects learners already enrolled, we will email them. The date at the top of this page is the date of the current version.